Channel
AI support agents for SMS text messaging
For a lot of customers, a text is the easiest way to reach you. Your agent answers SMS questions instantly, books appointments right in the thread, and hands off to your team when the conversation needs a person.
- Answer inbound text messages instantly
- Book appointments right in the thread
- Capture leads and details over SMS
- Handoff to a human with full context
What you get
- Answer inbound text messages instantly
- Book appointments right in the thread
- Capture leads and details over SMS
- Handoff to a human with full context
- Every text thread in your unified inbox
Explore other channels
Website chat widget
One script tag, a branded agent on every page.
Learn moreAI search bar
Inline answers, not just a chat bubble.
Learn moreMeet customers in the app they already use.
Learn moreVoice & phone
An AI that answers the phone, 24/7.
Learn moreTurn DMs and story replies into answers.
Learn moreFacebook Messenger
Answer Facebook page messages automatically.
Learn moreSlack
Answer questions right inside Slack.
Learn moreEvery support email in one shared inbox.
Learn moreReady to support customers on SMS?
Share your website, customer channels and support goals. We'll show how Supportweave answers questions, completes approved actions and escalates conversations for your business or clients.