ROI calculator
How much of your support queue is answerable already?
Set your own volume, handling time and labour cost. Every figure below is arithmetic on the numbers you enter — no industry averages, no borrowed benchmarks.
Conversations you answer today, across every channel.
Minutes an agent spends on one conversation, end to end.
Fully loaded cost in USD, including overhead.
The share that asks something you have already answered.
Your own assumption for how much the agent closes without a human.
Enquiries nobody is available to answer — count only ones not already in the volume above.
Of the after-hours enquiries the agent answers, how many become customers.
What one won enquiry is worth to you, in USD.
Your estimate
- Addressable support hours a month
- 120 hrs
- Capacity the agent could cover
- 78 hrs
- After-hours enquiries answered
- 39
- Of those, converted
- 8
- Estimated gross monthly value
- $3,354$2,184 labour capacity + $1,170 converted enquiries
- Suggested plan
- Pro · $99/mo
- Less Pro plan
- −$99
- Net monthly value
- $3,255
The headline figure is gross, before your Supportweave subscription; the net line subtracts the suggested plan's list price. Recovered value counts only the share of answered after-hours enquiries you expect to convert. Plan sizing assumes about 5messages per conversation against each plan's published credit allowance. Your own mix will differ — we size it properly on the call.
Estimated 78 support hours a month addressable, worth about $2,184 of labour capacity. About 8 after-hours enquiries converted, worth about $1,170. Estimated gross total $3,354 a month, or $3,255 net of the Pro plan. Suggested plan: Pro.
Discuss these resultsThese are estimates, not a promise of savings
Everything above is calculated from the numbers you entered and the assumptions you set — including the AI resolution rate, which is your estimate, not a measured result. What you actually see depends on your content, your customers and how you configure the agent. Supportweave publishes no customer benchmarks, and nothing here should be read as a guarantee.
Reselling support to your own clients? Estimate your agency margin instead.
Put your own numbers in front of us
Bring the estimate you just built. We'll walk through your channels, your content and where an agent would realistically take load off the queue.