Channel
Email support in your unified inbox
Email support piles up fast. Inbound email lands in your unified inbox flagged for your team, alongside every chat and call, so nothing slips and response times drop without anyone drowning in a separate mailbox.
- Every inbound email flagged for a teammate, never dropped
- Route complex threads to the right teammate
- Reply from the same console as chat, SMS, and voice
- Full history in your unified inbox
What you get
- Every inbound email flagged for a teammate, never dropped
- Route complex threads to the right teammate
- Reply from the same console as chat, SMS, and voice
- Full history in your unified inbox
- Cut response times without adding headcount
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Learn moreReady to support customers on Email?
Share your website, customer channels and support goals. We'll show how Supportweave answers questions, completes approved actions and escalates conversations for your business or clients.