Channel
AI support agents for Instagram
Your customers slide into your DMs with questions about products, hours, and availability. Your agent answers them instantly on Instagram, captures interested buyers as leads, and escalates to your team when a person should step in.
- Answer Instagram DMs and story replies instantly
- On-brand product and availability answers
- Capture interested buyers as qualified leads
- Hand off to a human without losing context
What you get
- Answer Instagram DMs and story replies instantly
- On-brand product and availability answers
- Capture interested buyers as qualified leads
- Hand off to a human without losing context
- Every Instagram conversation in one inbox
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Learn moreReady to support customers on Instagram?
Share your website, customer channels and support goals. We'll show how Supportweave answers questions, completes approved actions and escalates conversations for your business or clients.