E-commerce
Pre-sale answers and post-sale support
Answer product, shipping, and returns questions, look up order status, and capture leads, turning questions into checkouts.
Your AI agent
Where's my order #1043 and what's your return window?
Order #1043 shipped today, arriving Tue. Returns are free within 30 days. Need a label?
The problems we solve
- ✕Repetitive 'where is my order?' tickets
- ✕Pre-sale questions go unanswered
- ✕Support costs scale with orders
What Supportweave does for you
- Order lookup via your store API
- Answers shipping, returns, sizing
- Recommends from your catalog content
- Escalates complex cases with context
See an agent configured for e-commerce
Share your website, customer channels and support goals. We'll show how Supportweave answers questions, completes approved actions and escalates conversations for your business or clients.