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Hotels & hospitality

Concierge-grade answers at every hour

Handle room questions, amenities, and booking inquiries in the guest's language, then escalate special requests to your team.

Your AI agent

¿Tienen habitaciones con vista al mar para este fin de semana?
Sí, tenemos habitaciones con vista al mar disponibles. ¿Le comparto las tarifas y reservo?

The problems we solve

  • Guests ask the same questions at all hours
  • Multilingual guests, limited night staff
  • Direct bookings lost to OTAs

What Supportweave does for you

  • Replies in the guest's own language, 24/7
  • Captures direct-booking inquiries
  • Answers amenities, check-in, policies
  • Escalates VIP & special requests

See an agent configured for hotels & hospitality

Share your website, customer channels and support goals. We'll show how Supportweave answers questions, completes approved actions and escalates conversations for your business or clients.