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Channel

AI support agents for Facebook Messenger

People message your Facebook page expecting a fast reply. Your agent handles the routine questions on Messenger around the clock, captures leads, and routes anything complex to your team, all from the same unified inbox.

  • Reply to Facebook page messages 24/7
  • Grounded answers from your knowledge
  • Capture and qualify leads in the conversation
  • Escalate to a human with the full thread

What you get

  • Reply to Facebook page messages 24/7
  • Grounded answers from your knowledge
  • Capture and qualify leads in the conversation
  • Escalate to a human with the full thread
  • Unified inbox alongside every other channel

Ready to support customers on Facebook Messenger?

Share your website, customer channels and support goals. We'll show how Supportweave answers questions, completes approved actions and escalates conversations for your business or clients.