Supportweave vs SiteGPT
SiteGPT trains a support bot on your website. Supportweave trains the same grounded agent and then puts it on the phone, on WhatsApp, and in a client workspace you can sell under your own brand.
The short version: One site, one bot, live today? SiteGPT does that well. Many clients, many channels, your brand on the invoice? That's the Supportweave shape.
Supportweave
Supportweave covers the same website-trained grounding — answers traceable to your own sources — and then goes where a website bot can't: a voice agent for inbound calls, 8 channels landing in one inbox, isolated workspaces per client, and reseller pricing published in the open. As of July 2026 we could not find SiteGPT's agency terms published on its site.
SiteGPT
SiteGPT makes it quick to train a website-grounded support bot and boost a support team's productivity.
| Capability | Supportweave | SiteGPT |
|---|---|---|
| White-label reseller program | Built around it — your brand, your domain, your price | Agency terms not found published, July 2026 |
| Isolated client workspaces | One per client, knowledge and data never mix | Limited |
| Pooled credits with per-client caps | One pool across every client, with a spend cap per client | Not found published, July 2026 |
| AI voice agent for phone calls | On every plan, never gated to a top tier | Not a focus |
| Channels in one unified inbox | All 8: website, WhatsApp, Instagram, Messenger, SMS, Slack, email, phone | Website-focused |
| Human handoff to your team | Yes, with the full transcript and context | Yes |
| Grounded answers with sources | Sources on every answer, and it says 'I don't know' rather than guessing | Yes |
| Reseller pricing published up front | Every tier priced on the site, with a margin calculator | Standard plans published; agency terms not found published, July 2026 |
| Industry templates | Clinics, salons, restaurants, hotels | General-purpose |
| SOC 2 / HIPAA, SSO, public API | Not yet — today it's GDPR export and erasure, enforced 2FA, encrypted secrets, audit logs, tenant isolation | Not verified by us, check their trust page |
| In market today | Not self-serve yet — access is by demo while we build | Yes, publicly available |
Comparison based on publicly available information as of July 2026. Where we could not find something published, the cell says so rather than claiming it doesn't exist. Competitors' features and pricing change often, so check their site for the latest. Everything we claim about Supportweave reflects what the product does today.
Choose SiteGPT if…
- You want a fast website-trained bot for one site
- You're a support team focused on web deflection
- You need to be live on a product you can buy today
Choose Supportweave if…
- Your customers reach you by phone and WhatsApp, not just the website
- You manage many client workspaces and need them isolated from each other
- You want reseller pricing published up front instead of a sales call
- You want clinic, salon, restaurant, and hotel templates on day one
Questions, answered
Does Supportweave answer only from my content, like SiteGPT?
Yes. Supportweave uses hybrid retrieval grounded in your own knowledge, keeps each answer traceable to its sources in your dashboard, and says 'I don't know' instead of hallucinating. That's the same grounded approach, plus multichannel deployment and a reseller model.
What does Supportweave add beyond a website bot?
The same trained agent answers on WhatsApp, Instagram, Messenger, SMS, Slack, and inbound phone calls, with email routed to your team — 8 channels feeding one inbox — and it can book appointments and escalate to a person mid-conversation rather than just deflecting.
Ready to deliver AI support your way?
Share your website, customer channels and support goals. We'll show how Supportweave answers questions, completes approved actions and escalates conversations for your business or clients.