Supportweave vs Botsify
Botsify is an established white-label chatbot platform for agencies. Supportweave publishes its reseller pricing up front, grounds every answer in your client's own content, and adds a voice agent and vertical templates.
The short version: Botsify has years of agency mileage and a broad integration set. Supportweave is the pick if you'd rather price a client tonight than wait on a quote — and want grounded, cited answers instead of scripted flows.
Supportweave
Supportweave publishes its reseller pricing in the open, so you can do the margin maths tonight instead of waiting for a quote, and leads with grounded answers that cite your client's own sources, a voice agent for inbound calls, per-client spend caps, and templates for service businesses.
Botsify
Botsify is an established agency-focused chatbot platform with white-label reselling.
| Capability | Supportweave | Botsify |
|---|---|---|
| White-label reseller program | Built around it — your brand, your domain, your price | Yes |
| Isolated client workspaces | One per client, knowledge and data never mix | Yes |
| Pooled credits with per-client caps | One pool across every client, with a spend cap per client | Not found published, July 2026 |
| AI voice agent for phone calls | On every plan, never gated to a top tier | Yes |
| Channels in one unified inbox | All 8: website, WhatsApp, Instagram, Messenger, SMS, Slack, email, phone | Web, WhatsApp, Messenger, Instagram, more |
| Human handoff to your team | Yes, with the full transcript and context | Yes |
| Grounded answers with sources | Sources on every answer, and it says 'I don't know' rather than guessing | Yes |
| Reseller pricing published up front | Every tier priced on the site, with a margin calculator | Agency pricing not found published, July 2026 |
| Industry templates | Clinics, salons, restaurants, hotels | Some templates |
| SOC 2 / HIPAA, SSO, public API | Not yet — today it's GDPR export and erasure, enforced 2FA, encrypted secrets, audit logs, tenant isolation | Not verified by us, check their trust page |
| In market today | Not self-serve yet — access is by demo while we build | Yes, publicly available |
Comparison based on publicly available information as of July 2026. Where we could not find something published, the cell says so rather than claiming it doesn't exist. Competitors' features and pricing change often, so check their site for the latest. Everything we claim about Supportweave reflects what the product does today.
Choose Botsify if…
- You want a long-established agency chatbot platform
- You're happy to ask for agency pricing directly
- You need its specific channel or integration set
Choose Supportweave if…
- You want to see reseller pricing and margin before you talk to sales
- You want answers cited to your client's own content, with an 'I don't know' when it's not there
- You need a spend cap per client so one account can't sink a month
- You want a phone agent in the same platform, on every plan
Questions, answered
Does Supportweave publish its agency pricing?
Yes. Supportweave's reseller plans and per-client economics are published on the pricing and agencies pages, and there's an ROI calculator, so you can work out what you'd pay and earn before you talk to us.
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